We are committed to ensuring that every Talon cart is constructed with the utmost attention to quality, using the best components, materials, and craftsmanship available. Despite our rigorous standards, should any issue arise with your Talon cart, please be assured that the following limited warranty will cover such instances.

LIMITED WARRANTY
Raptor Outdoors, LLC offers a warranty to the original purchaser of our carts, covering defects in materials and workmanship as detailed below.

Lifetime
All aluminum frame components are covered for the lifetime of the original owner.

2 Years
Planetary hub motor, motor controller, LCD display, and throttle are covered for 2 years

1 Year
Lithium battery packs are covered for 1 year.

CONDITIONS

Contact us as info@raprtoroutdoors.com to initiate a warranty claim.

Raptor Outdoors, LLC. will determine warranty coverage a will correct or replace covered components.  Most components on the Talon Cart were designed to be easily replaced by the customer in the event of a warranty claim.  If a covered component fails, Raptor Outdoors LLC will provide the necessary replacement parts at no cost as well as technical assistance via phone, email, video call, etc. to ensure the customer is able to replace the component properly.

This warranty does not cover:
- Wear items such as tires
- Carrying weight over the stated capacity of 225 lbs
- Damage or failure resulting from natural disasters, fire, abuse, accidents, misuse, improper or abnormal usage, neglect, failure to follow instructions, improper maintenance, or incorrect assembly.
- Scratches, dents or chips that occur during normal wear and tear.

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The battery packs used in Talon Carts have been subject to rigorous UN38.3 testing by the battery manufacturer which includes thermal testing, vibration testing, shock and impact testing, and forced discharge testing.  Like any device that uses lithium-ion batteries, however, proper precautions and care are necessary.  If not stored and handled properly, lithium-ion batteries present a fire risk.

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PROPER CARE

Use a Compatible Charger: Only use the supplied charger, which specifically designed for 48V lithium-ion battery packs to ensure optimal performance and safety.
 

Avoid Overcharging: Disconnect the battery once it is fully charged to prevent overcharging, which can reduce battery life.
 

Avoid Deep Discharging: Try not to let the battery discharge completely. Recharge it when it reaches around 20-30% capacity.
 

Consistent Charging Routine: Maintain a regular charging schedule to keep the battery in good condition

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Store Properly: Store the battery in a cool, dry place. Avoid storing it in high temperatures or direct sunlight.
 

Partial Charges: When possible, perform partial charges rather than full cycles to extend the battery lifespan.

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SAFETY PRECAUTIONS

Inspect Regularly: Check the battery for any signs of damage, such as swelling, dents, or leaks. Do not use damaged batteries.

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Avoid Extreme Temperatures: Keep the battery away from extreme heat or cold, as these conditions can damage it.

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Ventilation: Charge the battery in a well-ventilated area to prevent overheating.

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Handle with Care: Do not throw, drop, or tamper with the battery. Handle it gently to avoid damaging the casing or connections.

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Avoid Water and Conductive Materials: Keep the battery away from water, seawater, and conductive materials to prevent short circuits.

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Emergency Procedures: Be aware of emergency procedures in case of battery failure, overheating, or fire. Have a fire extinguisher suitable for electrical fires nearby.